We are very happy to receive feedback about our patient's experience of the practice and suggestions about we could improve. We would be grateful if you could let us have them in writing.
Complaints Procedure
We always try to provide the best services possible, but there may be times when you feel this has not happened. The practice adheres to a practice-based complaints procedure and you should contact the Practice Manager in writing if there is an issue you wish to discuss.
Download our complaints procedure (DOCX, 16KB)
If you need to take matters further you should contact:
South East Complaints Hub
NHS Frimley Integrated Care Board
King Edward VII Hospital
St Leonards Road
Windsor
SL4 3DP
Frimleyicb.southeastcomplaints@nhs.net
0300 561 0290