THE WAY YOU ORDER YOUR REPEAT PRESCRIPTIONS HAS CHANGED
Patients who have previously used the POD or an app to order their medications, should register for the NHS App https://www.nhs.uk/nhs-services/online-services/nhs-app/
If you encounter any issues downloading and using the NHS app, please email Kmccg.firstname.lastname@example.org for assistance.
As from June 2021 this will be the main way that prescriptions will be ordered. Patients without internet access can for the moment still contact the POD by telephone but the Healthera app is no longer in use.
After your repeat request has been authorised by your GP, your prescription will be sent electronically to the pharmacy of your choice where your medicines will be dispensed as usual.
POD Telephone No: 01474 555800 Between 9am and 5pm Monday to Friday excluding Bank Holidays
Please be aware that the Healthera app will no longer be affiliated with the local NHS POD service after 30/9/21. After this date you will no longer be able to use the Healthera app to order medication via the NHS POD service. Prescriptions may be ordered after 30/9/21 via the NHS App (or other online service as advised by your practice.) Patients who do not have access to the internet may continue to call the POD telephone line.
All repeat medications have to be reviewed according to the doctor's instructions. This could be annually or, with certain medications, at more frequent intervals. You will need to make an appointment to see your Doctor to have this review.